Franchise Support Office

Clarity Homecare is a franchised network of independently owned and operated limited companies who operate as part of Clarity Homecare brand under licence. Our Franchise Support Office has no direct management of the day to day operations of these limited companies so initially any contact regarding your care package, positive feedback, any grievance or complaint needs to be directed to your local Clarity Homecare office in the first instance.

If you are dissatisfied with the response you receive please submit, in writing, full details of the matter to info@clarityhomecare.co.uk. In these instances, we will act as an intermediary between yourself and the relevant Clarity Homecare office.