What is End-of-life care?

End-of-life, or Palliative care helps your loved one to live as well as possible when their life is at an almost end, allowing for them to pass away with dignity, in a peaceful way. End-of-life Care can last for days, or even months leading up to the passing of your loved one. It can help with many duties and even complex needs such as: Personal Care, administering medication, companionship, and ongoing emotional support for your loved one and family involved. Reducing much of the stress and worries you will be having to cope with at such a difficult time, whilst respecting boundaries and privacy.

How can Clarity Homecare be there for you and your family?

We aim to arrange End-of-life, or Palliative care to start within 24 hours of your enquiry. We prioritise the wishes and preferences of your loved ones to create a bespoke, end-of-life care plan to ensure all your loved one’s worries and needs are taken care of by us and delivered with compassion. The care plan is regularly updated ensuring your loved one is taken care of in the way, that best accommodates their personal wishes, even after they pass away.

We understand that it’s an incredibly tough time, and we believe that reliable and trusted support at an emotional time to a loved-one when their life is almost at an end is crucial.  Our end of life care allows your loved one to stay in the comfortable and familiar surroundings of their own home, so family and loved ones can make the most of the precious time together.

“We will continue to be here, for you, always”

How does end of life care with Clarity Homecare work?

With over 26 years’ experience, we believe high quality End-of-life Care involves compassion, honesty, and sensitivity. Where consent is given, we do our best to maintain communication between your loved one and those involved, to keep you informed in a sensitive, and empathetic manor. If your loved one is currently in hospital, our dedicated Care Managers can also arrange smooth transition back home with the appropriate amount of care in place to consistently meet personal wishes and needs.

We work in accordance with official CQC guidelines, but also in line with our own family-orientated values, to provide high quality, trusted care in a way that’s right for you and your loved one. We believe that nothing is ever too much, and we are here to make things as peaceful as possible, in a distressing time. We will continue to be here, for you, always.

End-of-life Care services provided

  • Personal care – supporting with washing, bathing, and possible grooming requirements
  • Ongoing Pain Management, and our carers work in partnership with clinical professionals
  • Psychological, social, and spiritual support for you and your loved ones
  • Administering or prompting medication
  • Home keeping duties, to ensure your loved one’s environment is clean, odour free and comfortable.
  • Meal and food preparation suited to personal taste and dietary requirements
  • Diversion therapy to design and facilitate leisure and recreational activities where possible
  • Ongoing companionship, and emotional support for your loved one and family during and after they pass away.

 

What are the care options for end-of-life home care?

Home visits at set times:

Your local Clarity Homecare office can provide visits at set times each day, lasting as little as 30 minutes, to several hours at a time, depending on personal circumstances and requirements. Homecare visits also offer a valuable sitting service, for if a loved one living with, or caring for the care recipient needs a few hours to rest for themselves.

This service can also be used for extra support with home keeping duties, or even meal preparation, allowing for family members to spend their time focusing on the precious final moments with their loved ones. We will work with you to ensure the care is offered in a supportive and empathetic manor that respects your wishes, privacy, and boundaries.

Overnight stay:

Your loved one may need constant support, so overnight stays are most suitable. It provides a valuable service for if you or a care giver living with or caring for the care recipient to have much needed rest.

Next steps

We understand it is an incredibly difficult and emotional time, and it may be daunting for you to think about talking to someone about your loved ones circumstances. Be assured that a compassionate and experienced senior member of our care team will be on hand to pick up the phone and discuss arrangements and concerns with you, in a way you feel most comfortable. We’re here for you always.

Follow our easy step guide to getting the right care solution

Our family values are at the heart of everything we do

Reliable and trusted support at an emotional time to a loved-one when their life is almost at an end is very important. We have a person-centred approach to the care requirements in such instances which, when adding empathetic, trained and experienced carers to deliver the plan, helps reduce much of the anxiety and stress that you will be having to cope with at such a difficult time.

This is why the surroundings of the service user’s own home is the goal that we all work towards. Our End of Life, or palliative, care allows this to be achieved.

Let us help give you a break

We aim to arrange End of Life care to start within 24 hours of your enquiry. If the service user is currently in hospital, our dedicated Care Managers can arrange smooth transition back home with the right amount of care in place to ensure the service user is made as comfortable as possible. You and your family members will have the reassurance that you will be supported during the end of life process.

Testimonials from our Branch Network

Read what our care recipients and their families have to say about their experience with Clarity Homecare.

Michael C. Care recipient's husband, Ashford

Our relationship with the carer who comes every morning is always on time to bathe and dress my wife is very good. Her manager and herself are always very helpful and can’t do enough for us. They are wonderful people and a credit to Clarity Homecare Ashford.

John D. Care recipient's wife, Ashford

Our family are so grateful for the considerate and patient care that our Mother receives from Clarity Homecare. Everyone that we have dealt with has been so efficient, any time we have had a question or concern it has been answered promptly and to our satisfaction.

Jennifer R. Caregiving daughter

My Mom’s primary caregiver is wonderful. The nurse is wonderful and the overall experience was awesome!

Frequently asked questions

What are the benefits of domiciliary / home care?

Often decisions about our loved-one’s care are made in haste as a result of having to react to circumstances the family are suddenly faced with. As we know almost 3 in 4 people would rather spend their time in their own home when growing old, we believe it’s important to initiate a conversation sooner rather than later to help a more seamless introduction of care in the recipient’s life. Being prepared means having a choice and planning ahead. Identifying and addressing the care needs, providing a supportive solution before it’s needed is the best way to avoid this. We’re here to help you do that.

Why is home care good for my family?

Primarily, you want to maintain the strength of a relationship that’s always been enjoyed. Time spent with your loved ones in their old age should be memorable and enjoyable, not resentful. Choosing a high quality, trusted home care provider removes a great deal of the stress surrounding long term decision-making for your loved ones and home care is the least expensive arrangement compared to care delivered in a residential setting.

Is home care the right thing for you to be considering?

There are a number of consideration about care for your family member that have perhaps led you to research it further, you may be: struggling to provide support yourself due to time, work, a lack of proximity to your loved one, or other pressures, you may prefer their time spent with you to be sociable, needing a break from the time you spend looking after their needs, concerned about the long term costs associated with residential care? If one or a number of these strike a chord, then home care may well be the right option for your family.

What types of care services do you offer?

We offer a wide range of care services that will be of valuable help to you and your wider family in looking after your loved-one. A full listing of how we can help can be found by visiting our ‘Services’.

Is home care more expensive than a residential care home?

The benefit you have in maintaining control on the costs for home care is to ensure the care plan is covering the bespoke requirements you have for your loved-one’s care. You can therefore decide the level of care and support you need rather than paying a care home provider to fund care which is shared across many individuals. When considering it in those terms, home care makes for a preferential investment than residential care.

How do I arrange care provision with Clarity Homecare?

Contact the friendly and helpful teams at one of our Clarity Homecare offices [use hyperlink to locations page] and we can arrange a complimentary consultation and review to visit you and discuss how Clarity Homecare can work for you. We are happy to visit you at the care recipient’s home and once we have decided on the best course of action and you’ve reviewed the care plan, we can take everything on from there.

What happens if I feel there needs to be amends made to the care package?

Having done this for over 26 years, we’re aware that people’s care needs very often change. We therefore understand that the care requirements may need reviewing from time to time. To support this, we carry out reviews on a regular basis and why we are pleased to hear from members of the immediate family about effective methods for delivering the care service for their relative.

Is there anything that Careers are unable to do?

Due to their medical nature, our Carers are not able to give injections or change sterile dressings. Please also bear in mind that we cannot carry out tasks which are likely to cause risk to either the care recipient or to our Carer. Tasks will be agreed with you in advance as part of the care plan. Any changes to the plan can be discussed with your local team

Will the same Career always be available to deliver the care plan?

This will largely be determined by the dependency the care recipient has and on how many care visits are planned each week to provide this support. Please be aware that we very rarely have just one care assistant assigned to a particular customer however we will aim to have well-matched Carers allocated to your loved-one. As you can appreciate, we must manage the time where the Carer may be away on holiday or unwell, however we do try to keep the number of your care assistants to an absolute minimum.

How can I be reassured about our security and that of our home?

Every member of our care teams has been through a rigorous vetting procedure before they start working with us including a DBS check. In addition, all staff will always be in uniform and carry a personalised identification card which shows their name, photograph and signature.

How do I pay for my care?

This can vary depending on how where the source of the enquiry was received. Using the example of it being directly with yourself, then we will send you an invoice once a fortnight/month. If you wish to pay by standing order just let us know.
Please get in touch with your local office as the payment methods may vary.

How much do the services cost and can I get help with paying for them?

We will put together a detailed care plan for each customer which, as well as setting out the care to be delivered, also shows the weekly costs. Some people will be entitled to assistance with the cost of their care either from their local Social Services office or via other Government grants.

What safeguards do I have?

Clarity Homecare is registered with the local registration body in each country in which we operate. These bodies set the minimum standards by which we operate, however in every case we seek to exceed these minimum standards by a significant margin. These bodies have standards which set out how we should operate. We also carry Public Liability insurance (£10million).