Our history
Clarity Homecare have an ever-growing network of offices throughout the UK, with each office delivering a high-quality service to service users who are either privately funded, referred to us by Local Authorities or from the NHS.
Our senior management team have over 26 years’ experience in domiciliary care and have developed safe, stringent and robust policies and procedures to deliver large volumes of care safely, effectively and with quality at their core.
Our vision
- To ensure that all service users are treated with dignity and respect enabling them to keep their independence whilst ensuring they are always safe and cared for.
- That our service user’s values and needs are the central focus of the care plan.
- To treat every service user as if they were a family member
- To be known as an equal opportunity’s employer recruiting carers from the local markets to support vulnerable adults within the community, ensuring social interaction is at the heart of our service delivery.
Our commitment
All our offices are regulated by the Care Quality Commission (CQC), who monitor and review our practices, procedures and gain feedback from both service users and carers ensuring our high standards are maintained. CQC reports, when published, are made available on your local office website page.
Our Guiding Principles
- We will work in conjunction with service users, their relatives and other social and healthcare agencies to understand the specific needs/requirements.
- We will review the care plan at regular intervals ensuring any changing needs are met promptly.
- We offer a 24-hour service which ensures we can respond immediately or where necessary, alert relevant agencies.
- We will always obtain the service user’s consent (or their nominated individual if they do not have capacity) before disclosing any confidential data.
- We will promote equal opportunities and offer ongoing training and support ensuring our entire workforce are kept up to date with current legislation.
- Religious, cultural and ethnic backgrounds of all staff and service users alike will be respected at all times.
- Continuity of carers and timeslot/s is afforded all service users returning from hospital regardless of ailment or injury.
- We strive to extend the time and enhance the quality of life for our service users, enabling them to remain in their own home as long as is feasibly possible.
Find a career in home care
Make a difference as a carer – it can be so rewarding! Being able to let people live their life at home, the way they want to for longer is so valuable.
Care services at home
Read more about what’s happening within the Clarity Homecare network and how we are engaging with and supporting our local communities
